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  • Applicable to Hong Kong residents and Mainland Residents.
  • All persons holding valid identity documents can submit eHealth application online. Applicant (father or mother) can also use Hong Kong Birth Certificate to register eHealth for his / her children under 16 via eHealth App.
  • The following conditions are not applicable for online registration:
    • Newborn without the Hong Kong Birth Certificate
    • Applications by the child's guardian, person appointed by the court to manage his / her affairs, prescribed healthcare provider (HCP) who provides or is about to provide healthcare to him / her, and the Director of Social Welfare
    • Applications by the guardian of a person incapable of giving consent, person appointed by the court to manage his / her affairs, prescribed HCP who provides or is about to provide healthcare to him / her, and the Director of Social Welfare
  • The following Hong Kong residents can register eHealth online with iAM Smart, complete identity verification and eHealth registration instantly.
    • Aged 16 or above and apply with “iAM Smart”
    • Aged between 11-15, applied by substitute decision maker (SDM) (Applicable to a child’s parent, family member or a person residing with him/her)
    • Aged 16 or above who is incapable of giving own consent, applied by SDM (Applicable to the person’s family member or a person residing with him/her)
  • Applicant (father or mother) who have downloaded the eHealth App and registered as eHealth and eHealth App user can register eHealth for his/her children under 16 and add his/her children as family member through the “My Family” function. Please click here for more details.
  • Mainland Residents can click here for details of other registration means. If applicants have submitted application online (not using "iAM Smart"), fax, postal mail or drop-in box (i.e. written means)*, they will receive a notification through email or SMS to complete identity verification for themselves/ their child / their family members / the person incapable of giving consent. Applicants may then bring their identity document and a copy of the person’s identity document (applicable to application by a substitute decision maker (SDM)) when their next visit a registered private healthcare provider providing healthcare to them, or the following locations, for identity verification:
    • Electronic Health Record (eHR) Registration Centres (RC) in the Hospital Authority (HA) or the Department of Health (DH)
    • eHR Registration Office (RO)
    • mobile registration counters
  • If applicants have submitted application as a SDM and are the person's guardian, person appointed by the court to manage his/ her affairs, or prescribed healthcare provider who provides or is about to provide healthcare to him/ her, please also bring other required documents.

* Note:
If applicants have submitted your application online or via written means and are unable to verify their identity in person at the above locations, applicants can authorise a person to complete identity verification on their behalf by specifying on the online submission form or authorisation letter accordingly. The authorised person should bring his / her identity document and a copy of applicants’ identity documents for identity verification.

Please click on the button under “Quick Links” to register online.

  • Once citizens agree to join eHealth, their healthcare providers (HCPs) will be able to deposit health data into their personal eHealth accounts.
  • Citizens will continue to retain full control over their personal data and can grant individual private HCPs access to their eHealth records at their own will. (Citizens can manage their "Sharing Consent" at any time through the eHealth App. Please click here for more details.)
  • Applicants will receive a notification of successful registration with an 8-digit access key via the selected communication mean (such as email). When applicant (father or mother) register and complete the identity verification through the eHealth App for his / her children aged under 16 as a Substitute Decision Maker, the applicant will receive a notification of successful registration and his / her children has been added as family members in applicant’s eHealth App, via the selected communication mean (such as email).
  • Under normal circumstances, electronic health record within the eHealth sharable scope would be shared to the system around 30 minutes to 1 hour after identity verification.
  • Free of charge
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