Privacy Policy

The Government of the Hong Kong Special Administrative Region ("the Government") is concerned to ensure that all personal data submitted through crossboundaryservices.gov.hk is handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

The Government will record visits to crossboundaryservices.gov.hk without collecting any personal identifiable information of users. Such general information is only collected for the compilation of statistical reports and the diagnosis of problems with concerning computer systems to help improving crossboundaryservices.gov.hk.

For different purposes and at different times you may be invited to provide personal data to the Government through crossboundaryservices.gov.hk on a voluntary basis. Personal information may include name, telephone number, mailing address or e-mail address. The Government will specify the collection purpose and intended usage of your data when it invites you to provide such information and advise you how you may request access to or make correction of the personal data provided.

Unless permitted or required by law, the Government will not disclose your personal data to any third parties without your prior consent.

crossboundaryservices.gov.hk uses SSL protocol to encrypt data during network transmission to protect your personal data. All personal data you provide to the Government via crossboundaryservices.gov.hk is secured, and access to it is restricted to authorised personnel only.

This Privacy Policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.